About Us
The Problem: Implementation Misalignment
Mission-driven organizations face complex social, environmental, and economic challenges and are increasingly turning to SaaS applications (Salesforce, Apricot, etc) to meet their needs. However, they often struggle to implement and maintain this technology. Many require the tools to build the organizational processes or infrastructure necessary for selecting, maintaining, and scaling technology effectively. The rapid pace of technological change can leave them with outdated systems and untrained staff. This work is often outsourced, but most approaches are not tailored to the organization and rarely address the internal need for change management and technical support. Organizations cycle from one application to another depleting internal capacity, risking data security, and undermining user engagement. The results are inefficiency, confusion, wasted funds, and a lack of trust in technology.
The Solution: Digital Capacity Building
With digital capacity building we take away the confusion and build trust with all users. We work with organizations to develop and strengthen technical processes and resources before, during, and after the implementation of CRM systems. By equipping organizations with the skills and tools to select, manage, and maintain these systems, we help them scale, innovate, and maximize their impact.
Meet the Founder
I’m Naome and I specialize in building data infrastructure and strengthening digital capacity to help mission-driven organizations better understand their programs and deepen their impact.
Over the years, I’ve worked across issue areas and have seen how the gap between technology implementation and day-to-day nonprofit operations can leave organizations feeling stuck and confused even after significant investments of time and money. My interdisciplinary background in technology, data, and strategy allows me to bridge this gap. I approach every project with a deep understanding of nonprofit culture and operations and the systemic inequities these organizations are combatting.
My first large-scale CRM implementation expanded Juvenile Justice programs across Massachusetts, doubling their impact. I’ve guided organizations through technology implementations that enabled rapid response and emergency service delivery. I’ve built data systems that directly translate to increased federal funding, larger donor bases, and more successful grant applications. These experiences allowed me to align technology with strategy in ways that produce measurable growth and sustainability.
My connection to this work is deeply personal. As someone whose family benefited from nonprofit services, I know the power these organizations have to change lives. This lived experience drives my commitment to making sure nonprofits have access to the tools and insights they need to thrive. I believe technology, when implemented with empathy, can amplify missions and unlock new possibilities for impact.
With over 15 years of experience working with nonprofits, my mission is to equip nonprofits with lasting, people-first technology that supports both their values and their vision for change.
